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Frequently Asked Questions

Below is an comprehensive list of frequently asked questions. Click on any question to instantly view the answer. If you don’t find an answer to your question, please contact us!

General

1. What is a NuvoCig?

2. Who is Nuvo for?

3. How does the Nuvo work?

4. Can I really smoke NuvoCig anywhere?

5. Can Nuvo be used to quit smoking?

Health

1. Does a NuvoCig produce smoke?

2. Does the liquid contain nicotine?

3. What is in the liquid and vapor?

4. Is it safe?

5. Is Nuvo better for me than traditional cigarettes?

6. What are the effects of nicotine?

7. How much nicotine is in each cartomizer?

8. Why does it feel like I’m not getting as much nicotine as I do from my regular cigarettes?

Ordering

1. Who can purchase the Nuvo?

2. Where can I purchase Nuvo products?

3. Is my online purchase via credit card secure?

Shipping

1. What countries do you ship to?

2. How long does it take to receive my order?

3. What shipping methods are offered?

5. How do I know my order has been shipped?

Product

1. How big is a NuvoCig?

2. How long does each cartomizer last?

3. What flavors are available?

4. How do I know when the battery needs recharging?

5. How long does each battery last between charges?

6. How long does it take to recharge a battery?

7. Is the Nuvo Silver battery rechargeable?

Nuvo Deluxe Kit User Manual (PDF)

USB Kit User Guide (PDF)

Nuvo and Propylene Glycol (PDF)